Frequently Asked Questions
Smart Watches
Q: What types of smart watches does Xdun Medical manufacture for OEM/ODM?
Xdun Medical manufactures three main categories of medical-grade smart watches: ECG Monitoring Watches (with professional-grade electrocardiogram sensors), Air Pump Blood Pressure Watches (with inflatable cuff for clinical-accuracy BP measurement), and General Health Monitoring Watches (covering heart rate, SpO2, sleep, and activity tracking). All models support full OEM/ODM customization including housing design, UI/UX, firmware, and packaging.
Q: What certifications do Xdun Medical smart watches have for international markets?
Our smart watches carry CE (European Union), FDA (United States), FCC (Federal Communications), RoHS (Hazardous Substances), and BIS (India) certifications. We provide full certification documentation for customs clearance and regulatory compliance in your target market.
Q: What is the minimum order quantity (MOQ) for OEM smart watch production?
MOQ varies by model and customization level. Standard OEM orders typically start at 500 units, while fully custom ODM projects may require higher quantities. Contact our sales team for a customized quotation based on your specific requirements.
Q: How does the ECG monitoring feature work on Xdun smart watches?
Xdun ECG smart watches use medical-grade single-lead ECG sensors. Users place their finger on the electrode for 30 seconds to generate an ECG waveform. The companion app (G Band / custom-branded) analyzes the waveform and generates a PDF health report. This feature is designed for atrial fibrillation (AFib) screening, heart rate variability analysis, and general cardiac health monitoring.
Q: Can Xdun Medical customize the companion app for our brand?
Yes. We offer complete app customization services including brand logo, color scheme, feature set, language support, and data export formats. We can also develop API integrations with your existing health platform or EHR system.
Smart Bands
Q: What’s the difference between Xdun’s ECG bands and general fitness bands?
Xdun’s ECG bands (e.g., E900, KR96PRO, C16) incorporate clinical-grade ECG sensors capable of generating medical-grade waveform data, while general fitness bands use only PPG optical sensors. Our ECG bands support professional heart health reports, AFib detection, and data export for clinical review — features not available on consumer-grade fitness trackers.
Q: What health metrics can Xdun smart bands monitor?
Depending on the model, our bands monitor: ECG waveform, 24/7 heart rate (PPG), blood oxygen (SpO2), blood pressure (cuff-based or PPG-estimated), body temperature, sleep stages (REM, light, deep), and activity metrics (steps, calories, distance). Data syncs to the companion app for trend analysis and report generation.
Q: Are Xdun smart bands suitable for hospital patient monitoring?
Our ECG and blood pressure smart bands are designed as screening and continuous monitoring tools, not as Class III medical devices. They are ideal for hospital outpatient monitoring, post-discharge follow-up, nursing home resident tracking, and clinical trial data collection. For ICU-grade monitoring, we recommend our medical device product line.
Smart Rings
Q: What health features do Xdun smart rings offer?
Xdun Smart Rings (R6, V80, TK30) monitor: heart rate (24/7 PPG), blood oxygen (SpO2), sleep quality (stages + score), body temperature (skin temperature trend), and activity tracking. Compact form factor suitable for long-term wear and sleep monitoring. All data is accessible through the G Band app.
Q: How accurate is the SpO2 measurement on Xdun smart rings?
Our smart rings use medical-grade red and infrared PPG sensors with signal processing algorithms optimized for finger-based measurement. In validation testing, SpO2 accuracy is within ±2% compared to clinical pulse oximeters. The ring form factor provides more stable PPG signal quality than wrist-worn devices, particularly during sleep.
Q: What is the battery life of Xdun smart rings?
Battery life is 5-7 days on a single charge, with a full charge taking approximately 1.5 hours. The included charging dock uses magnetic pogo-pin connection for reliable charging.
Medical Devices
Q: What medical devices does Xdun Medical produce?
Our medical device product line includes: Pulse Oximeters (fingertip and handheld), ECG Monitors (single-lead and multi-lead), Blood Pressure Monitors (arm cuff and wrist), and integrated multi-parameter health kiosks. All medical devices carry CE and FDA certifications.
Q: Are Xdun’s medical devices registered with FDA and CE?
Yes. Our medical devices are registered with FDA (U.S. Food and Drug Administration) and carry CE marking for the European market. We provide device listing numbers, technical documentation, and Declaration of Conformity upon request.
Q: Can Xdun Medical develop custom medical devices for our clinical trial?
Yes. Our R&D team supports custom medical device development for clinical trials, including: protocol-specific firmware modifications, data export in clinical formats (CSV, HL7, DICOM), custom sensor configurations, and GCP-compliant documentation packages. Typical development timeline is 3-6 months depending on complexity.
OEM/ODM Service
Q: What does Xdun’s full OEM/ODM service include?
Our end-to-end service covers: Product Design (ID/MD), Hardware Customization (PCBA, sensors, display), Firmware Development, App Development (iOS/Android), Packaging Design, Certification Support (CE/FDA/FCC), Manufacturing, and Logistics. We act as your single partner from concept to delivery.
Q: How long does an OEM project typically take from design to delivery?
Timeline depends on customization depth:
- Standard OEM (existing model + branding): 4-6 weeks
- Partial ODM (existing platform + custom housing): 8-12 weeks
- Full ODM (new product development): 16-24 weeks
Each project follows a milestone-based development process with regular review checkpoints.
Q: What markets does Xdun Medical serve?
We serve 30+ countries across North America, Europe, Middle East, Southeast Asia, South Asia, and Africa. Key verticals include hospital systems, nursing home chains, corporate wellness programs, telemedicine platforms, and healthcare brands.
Q: How does Xdun ensure product quality and consistency?
Our quality management system follows ISO 13485 standards. We perform: incoming material inspection (IQC), in-process quality control (IPQC), finished product testing (FQC/OQC), reliability testing (drop, water, temperature cycling, button life), and clinical validation for medical parameters. Every batch includes a quality test report.
Still have questions?
Contact our team for personalized assistance:
- Email: jine@xdunmedical.com
- Phone/WhatsApp: +86-13544254314
- Website: xdunmedical.com