jine@xdunmedical.com
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Phone
+86 139 2558 7509
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Address
A306, Niulanqian Building, Minzhi Street, Longhua District, Shenzhen, China
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Frequently Asked Questions
Quick answers to common questions
What is your minimum order quantity (MOQ)?
Flexible MOQ starting from 100 units for ODM projects, 500 units for OEM. White-label options available for smaller quantities.
Can you customize the product design and features?
Yes. We offer full customization including hardware, firmware, app UI, packaging, and certifications. Our R&D team supports your vision from concept to mass production.
What certifications do your products support?
We support CE, FCC, FDA, RoHS, BSCI, ISO 13485, and more. We guide you through the entire certification process for your target market.
How long does it take from design to delivery?
Typical timeline: 2–4 weeks for prototyping, 4–8 weeks for tooling and trial production, 4–6 weeks for mass production. Total: approximately 10–18 weeks depending on complexity.
Can I get samples before placing a bulk order?
Absolutely. We provide evaluation samples within 5–7 business days. Sample fees are refundable against your first bulk order.